Service Delivery Approach

Portland’s consulting approach is rigorous, fact-based, specialist, collaborative and focused on delivering substantial, tangible value to our clients.

A typical engagement with Portland follows a three-step approach designed to reliably achieve a successful, sustainable outcome for our clients within a tight timeframe:

Data Gathering & Analysis

• Agree desired approach
• Gather required data
• Profile current capability
• Complete benchmarking
• Conduct fact-based analysis

Solution Design

• Develop scenarios
• Quantify in detail the benefits, costs & risks
• Build business case
• Prioritise and present recommendations

Deliver Change

• Initiate and manage activities to drive successful change
• Plan activity & resource
• Manage communications
• Manage & mitigate risks
• Resolve disputes or issues
• Track & report progress
• Train and coach staff
• Realise benefits

Specialist Portland ‘Practice’ teams provide deep subject-matter expertise to our solutions including in: Capital Projects, Engineering and Professional Services, ICT, Marketing, Property & Facilities, Logistics and all other categories of Indirect spend